What’s the ultimate in customer service? Bringing your services to your clients, instead of the other way around. Ciana Salon Spa in Los Altos, California, now offers at-home microdermabrasion parties, combining convenience with great skin care. “We pride ourselves on exceeding guest expectations and delivering beyond the average experience,” says Alison Newman, owner. “We want our guests to enjoy their time with us and build long-lasting, mutually beneficial relationships that improve the quality of our guests’ lives.” Which services can your business bring into clients’ homes?

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